Dialogue

If you are already connected to your account, please <a href="https://help.dialogue.co/en/articles/4352682-how-to-sign-out-of-the-application" rel="nofollow noopener noreferrer" target="_blank">log out</a> before following the steps below.

Enter your email address, and click on "Forgot Password?"

Confirm by clicking on “Continue”

You will receive a password reset link on the email you use to login to your account.

"Click on the link" in the password reset email.

- Your password must contain:
 - At least 12 characters
 - At least 3 of the following:
 - Lower case letters (a-z)
 - Upper case letters (A-Z)
 - Numbers (0-9)
 - Special characters (e.g. !@#$%^&amp;*)
 - No more than 2 identical characters in a row

1. Select "Log in"
2. Enter your email address, and click on "Forgot Password?"
3. Confirm by clicking on “Continue”
4. You will receive a password reset link on the email you use to login to your account.
5. "Click on the link" in the password reset email.
6. Choose a strong password. 
 - Your password must contain:
 - At least 12 characters
 - At least 3 of the following:
 - Lower case letters (a-z)
 - Upper case letters (A-Z)
 - Numbers (0-9)
 - Special characters (e.g. !@#$%^&amp;*)
 - No more than 2 identical characters in a row

If you haven't received a reset email:

Make sure you used the correct email address (the one you usually enter to log in).

1. Check your junk mail.
2. Make sure you used the correct email address (the one you usually enter to log in).

Please note: If you do not receive a password reset email, it is possible that you created your account with a different email address, or that you have not yet created your account.

If you do not have access to the email address you used to create your account:

Please contact our support team - we will help you change your login email to one to which you have access. 

You can chat with us to submit your request by selecting the chat icon at the bottom right of this page or by sending an email to <a href="mailto:support@dialogue.co" rel="nofollow noopener noreferrer" target="_blank">support@dialogue.co</a>. We will be happy to help!