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Physical Health: What can be treated virtually?
Physical Health: What can be treated virtually?
Updated over 3 months ago

Like any general practitioner, we can help you safely with a wide range of conditions via virtual care. Those conditions include but are not limited to:

  • Minor or known headaches

  • Painless eye issues

  • Infection of the upper respiratory tract

  • Mild or known gastric issues

  • Mild infection of the digestive system

  • Asymptomatic sexual health

  • Genito-urinary infection in women

  • Breastfeeding support and related infections

  • Dermatologic infections and eruptions

  • Minor cuts or bites

  • Travel health

  • Prescription refills for most known and stable conditions

  • Minor or uncomplicated thyroid issues

Please note: We only evaluate and treat conditions that we can assess via telemedicine, when a physical examination is not necessary.

Certain conditions may sometimes require an in-person assessment, particularly when the member's situation appears worrying or when unusual symptoms prevent our healthcare professionals from achieving the highest standards of care without a physical examination.

In the event that a physical examination is deemed necessary, our navigation tool can help locate clinics, laboratories, imaging centers, specialists and paramedical practitioners through our extensive and up-to-date database.

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