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I came to Dialogue for help and I’ve been directed to other resources - why is that?

I came to Dialogue for help and I’ve been directed to other resources - why is that?

Updated over a week ago

At Dialogue, we have developed a scope of practice to ensure the highest standards of care, in line with the various medical guidelines in Canada. This scope of practice is constantly reviewed and updated by our medical and clinical quality committees. If you find yourself in a situation where we cannot treat you virtually, our team is available for further explanation, and to point you in the right direction.

In line with our commitment to continuous improvement, Dialogue became the first virtual care provider in Canada to be certified by Accreditation Canada in 2022, earning the Basic Accreditation award. Accreditation Canada serves as the third-party validation of our safety and quality of care. As of March 2025, Dialogue is proud to be the first and only virtual care provider accredited with Exemplary Standing.

Questions?

You can chat with us to submit your request by selecting the chat icon at the bottom right of this page or by sending an email to support@dialogue.co. We will be happy to help!

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