A Canadian government-issued identification card with photo and legal name is mandatory for all consultations, for identification purposes only. We will not charge governments for the consultation if a patient adds his or her insurance card, however, it may be useful when issuing a prescription, for example.
Note: The allowed file formats are .png, .jpeg, .jpg and .gif.
Mobile app
On the patient mobile app, navigate to the Account tab.
Tap on Account.
Tap on Health Card and upload your card.
Web app
At the top of the application, click on your name.
Click on Account.
In the window that opens, click on Add Card.
Click on Upload Photo to choose a file already saved in your computer, or Capture photo to take a new one.
After choosing/taking a photo, click on Use Photo.
When you are back in the edit profile dialogue, click on Save.