If you wish to cancel or change your upcoming appointment, please speak directly to our medical team through the Dialogue application. This can be done by logging into the Dialogue platform, and continuing your chat with our medical team.

Cancellation or rescheduling requests must be made at least 4 hours before your appointment. Any late request or missed appointment will result in a $25 fee.

If you have already reached out to our medical team concerning the cancellation, please note that there may be some delays in response. The time of your request of cancellation is the one taken into consideration.

If you no longer have access to Dialogue and you wish to cancel your upcoming appointment, please reach out to us via the chat present in the bottom right of this page.

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