If you wish to cancel or change your upcoming appointment, please log in to the Dialogue application, and let our team know directly in the same chat your appointment is booked in.

Cancellation or rescheduling requests must be made at least 4 hours before your appointment. You may be charged a fee for any late request or missed appointment.

If you have already reached out to our team concerning the cancellation, please note that there may be some delays in response. The time of your request of cancellation is the one taken into consideration.

If you no longer have access to Dialogue and you wish to cancel your upcoming appointment, please reach out to us via the chat present in the bottom right of this page.

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