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General
Questions regarding medico-legal, telemedecine and more
19 articles in this collection
Written by
Feodora Chouakri,
Ricki Lebel,
and
Victoria Johnston
Looking for your access code?
How to find your access code
Written by
Victoria Johnston
Updated over a week ago
Customer Support Hours of Service
Written by
Feodora Chouakri
Updated over a week ago
Virtual Therapy Service Policy
Please read the following document prior to meeting with a therapist as it will be reviewed during your first appointment.
Written by
Victoria Johnston
Updated over a week ago
What is Dialogue?
Manage your health benefits in one place
Written by
Ricki Lebel
Updated over a week ago
What is an "Integrated Health Platform"?
Manage your health benefits in one place
Written by
Ricki Lebel
Updated over a week ago
Troubleshooting Tips
A few tricks to help with common issues
Written by
Victoria Johnston
Updated over a week ago
Location in which Dialogue operates
Written by
Feodora Chouakri
Updated over a week ago
Hours of service
What are Dialogue's hours of service?
Written by
Ricki Lebel
Updated over a week ago
How to add new coverage to your account?
Update your account to add your new coverage.
Written by
Victoria Johnston
Updated over a week ago
Can my family use Dialogue ?
Which members of my family can I invite to use Dialogue?
Written by
Ricki Lebel
Updated over a week ago
Can I use Dialogue when travelling outside of Canada ?
Written by
Ricki Lebel
Updated over a week ago
Is the Dialogue service covered by my insurance?
Written by
Ricki Lebel
Updated over a week ago
Dialogue's triage process
How does the triage process work?
Written by
Ricki Lebel
Updated over a week ago
Who should I contact if I have issues with my account?
Written by
Ricki Lebel
Updated over a week ago
Can someone from the public use Dialogue?
Written by
Ricki Lebel
Updated over a week ago
What qualifications do the physicians and nurses I meet on the platform have?
Written by
Ricki Lebel
Updated over a week ago
What is the relationship between Dialogue and the medical practitioners that provide the service? Are they Dialogue employees?
Written by
Ricki Lebel
Updated over a week ago
What is telemedicine?
Written by
Ricki Lebel
Updated over a week ago
If I need to file a complaint, to what professional should I do it?
Written by
Ricki Lebel
Updated over a week ago