General

Questions regarding medico-legal, telemedecine and more

Feodora Chouakri avatar Ricki Lebel avatar Victoria Johnston avatar
19 articles in this collection
Written by Feodora Chouakri, Ricki Lebel, and Victoria Johnston

Looking for your access code?

How to find your access code
Victoria Johnston avatar
Written by Victoria Johnston
Updated over a week ago

Customer Support Hours of Service

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Written by Feodora Chouakri
Updated over a week ago

Virtual Therapy Service Policy

Please read the following document prior to meeting with a therapist as it will be reviewed during your first appointment.
Victoria Johnston avatar
Written by Victoria Johnston
Updated over a week ago

What is Dialogue?

Manage your health benefits in one place
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Written by Ricki Lebel
Updated over a week ago

What is an "Integrated Health Platform"?

Manage your health benefits in one place
Ricki Lebel avatar
Written by Ricki Lebel
Updated over a week ago

Troubleshooting Tips

A few tricks to help with common issues
Victoria Johnston avatar
Written by Victoria Johnston
Updated over a week ago

Location in which Dialogue operates

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Written by Feodora Chouakri
Updated over a week ago

Hours of service

What are Dialogue's hours of service?
Ricki Lebel avatar
Written by Ricki Lebel
Updated over a week ago

How to add new coverage to your account?

Update your account to add your new coverage.
Victoria Johnston avatar
Written by Victoria Johnston
Updated over a week ago

Can my family use Dialogue ?

Which members of my family can I invite to use Dialogue?
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Written by Ricki Lebel
Updated over a week ago

Can I use Dialogue when travelling outside of Canada ?

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Written by Ricki Lebel
Updated over a week ago

Is the Dialogue service covered by my insurance?

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Written by Ricki Lebel
Updated over a week ago

Dialogue's triage process

How does the triage process work?
Ricki Lebel avatar
Written by Ricki Lebel
Updated over a week ago

Who should I contact if I have issues with my account?

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Written by Ricki Lebel
Updated over a week ago

Can someone from the public use Dialogue?

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Written by Ricki Lebel
Updated over a week ago

What qualifications do the physicians and nurses I meet on the platform have?

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Written by Ricki Lebel
Updated over a week ago

What is the relationship between Dialogue and the medical practitioners that provide the service? Are they Dialogue employees?

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Written by Ricki Lebel
Updated over a week ago

What is telemedicine?

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Written by Ricki Lebel
Updated over a week ago

If I need to file a complaint, to what professional should I do it?

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Written by Ricki Lebel
Updated over a week ago