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General
Questions regarding medico-legal, telemedecine and more
Looking for your access code?
Phone Number from Dialogue
Customer Support Hours of Service
Virtual Therapy Service Policy
What is Dialogue?
What is an "Integrated Health Platform"?
Troubleshooting Tips
Location in which Dialogue operates
Hours of service
How to add new coverage to your account?
Can my family use Dialogue ?
Can I use Dialogue when travelling outside of Canada ?
Is the Dialogue service covered by my insurance?
Dialogue's triage process
Who should I contact if I have issues with my account?
Can someone from the public use Dialogue?
What qualifications do the physicians and nurses I meet on the platform have?
What is the relationship between Dialogue and the medical practitioners that provide the service? Are they Dialogue employees?
What is telemedicine?
If I need to file a complaint, to what professional should I do it?