You can add new coverage directly through the Dialogue app.
Login to your Dialogue account:
Access your Dialogue account via the mobile app or web application.
Navigate to the Coverage section:
On the home screen, click "Let's Go" or click the round "Account" icon at the top right of the screen.
Choose "Your Coverage".
Add your new coverage:
Click on "Add a Coverage."
Verify your information:
If your existing information matches your new coverage details, you'll see a confirmation screen displaying the name of the organization providing your new coverage.
If additional information is needed, you'll be prompted to enter it, such as your employee number or an access code.
Retrieve your access code (if needed):
You can find the access code in the invitation email you received from Dialogue.
Don't have an invitation email?: Choose "Resend your invitation email."
Enter the email address at which you received your original invitation to receive a new email with the access code.
Once you receive the email, click the link within to claim your coverage.
If you encounter any issues while adding your new coverage, our support team is here to assist you. Please have the following details ready to speed up the process:
Full name and date of birth
Previous organization (if applicable)
New organization (current coverage)
Need help?
You can chat with us to submit your request by selecting the chat icon at the bottom right of this page or by sending an email to support@dialogue.co. We will be happy to help!