Important: Only the spouse and the children from 0 to 21 years old, (or until 25 years old if full-time student, living in the same household as the employee benefiting from the employer's health insurance plan) can be invited to Dialogue.

Only primary user accounts (the user that has access to Dialogue through their work) can add family members by following these steps:

On the mobile app:

  1. Click on “ Profile”  at the bottom of the Dialogue home page.
  2. Click on "Family".

You can then add an adult (14+) or a child (0-13).

On the web app:

  1. Click on your name at the top left, and it will open a menu
  2. Click on Family.

You can then add an adult (14+) or a child (0-13).

Adding an adult (14+).

  1. Click on Add adult (14+)
  2. .Enter their email and send an invite. 

Note: Adults have separate accounts for confidentiality reasons. Unless a parent or guardian has been explicitly invited by the patient, adults consult privately.

Adding a child (0-13)

  1. Click on Add child (0-13)
  2. Fill out their account information. 

Note: Children under the age of 14 have an account that will be associated with yours and your presence is required during the consult

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