Dialogue’s EAP services are available to you and your immediate family members. In order to allow your family to access these services, please invite them via your Dialogue account.

Family members who qualify include your spouse, and your children from 0 to 21 years old, or until 25 years old if full-time student, living in the same household as the employee benefiting from the employer's health insurance plan.

Please follow these steps in order to invite your eligible family members to Dialogue:

On the mobile app:

  • Click on “ Profile” at the bottom of the Dialogue home page.
  • Click on "Family".
  • You can then add an adult (14+) or a child (0-13).

On the web app:

  • Click on your name at the top left, and it will open a menu
  • Click on Family.
  • You can then add an adult (14+) or a child (0-13).

Adding an adult (14+):

  • Click on Add adult (14+)
  • Enter their email and send an invite.

Note: Adults have separate accounts for confidentiality reasons. Unless a parent or guardian has been explicitly invited by the patient, adults consult privately.

Adding a child (0-13):

  • Click on Add child (0-13)
  • Fill out their account information.

Note: Children under the age of 14 have an account that will be associated with yours and your presence is required during the consult

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