Frequently asked questions (FAQs)

What are Dialogue's hours of service?

What are the technical support hours of service?

What phone number will Dialogue call me from?

How is my confidential information protected?

Will my employer have access to my personal and health information?

Who has access to my medical information?

How do I remove a conversation with the care team?

How is my data stored, and how is it protected?

Can Dialogue access the personal information found on my mobile device?