Our nurses and doctors can help you virtually with a wide range of physical health concerns:
- Evaluating and treating common ailments, including fevers, muscle pain, infections, skin conditions, and much more
- Refilling or renewing prescriptions
- Obtaining referrals for lab tests, specialists, etc.
- Finding clinics and specialists near you
Please note that we only evaluate and treat conditions that we can safely assess via telemedicine, when a physical examination is not necessary.
Certain conditions may sometimes require an in-person assessment, particularly when the member's situation appears worrying or when unusual symptoms prevent our healthcare professionals from achieving the highest standards of care without a physical examination.
In the event that a physical examination is deemed necessary, our navigation tool can help locate clinics, laboratories, imaging centers, specialists and paramedical practitioners through our extensive and up-to-date database.
To learn more about the Primary Care services available to you, you can access your account via our mobile or web application. Please choose "Get care now" or "Services" from the toolbar to be directed to the list of services available to you. You can choose any of the options available on this screen to learn more about each service.