Your services and coverage

Coverage and how it works

• What services are included in my coverage?
• Is there any cost for my services?
• How does Dialogue decide what type of care is right for me?
• Why have I been directed to other resources after seeking help?

Insurance & claims

• Does Dialogue handle insurance claims or benefits questions?

Primary Care Program

• What can be treated virtually through the Primary Care program?
• Who are the healthcare providers I see through Dialogue?
• Can I get a doctor's note or proof of appointment?

Mental Health & EAP Programs

• What mental health concerns can I consult for?
• What services are available to me through my EAP?
• Is there any cost for EAP services?
• Where can I find external mental health resources?
• Where can I find external mental health resources for children and adolescents?
• Virtual Therapy Consent Form
• See all 7 articles

Wellness Program

• What wellness services are available to me?
• How do I join a wellness challenge?
• How do I use trackers in the Wellness Program?
• What can I do to troubleshoot my tracker issues?
• How is my data managed in Dialogue's Wellness Program?

Online Counselling

• What is Online Counselling?
• How do I access Online Counselling?
• What practitioners are part of Online Counselling?
• How much does Online Counselling cost? Can I use my health benefits?
• When will I get charged?
• What is on the insurance receipt? When will I receive it?
• See all 13 articles

Health Panel

• What is Health Panel?
• How do I access Health Panel services?
• How much does a Health Panel cost? Can I use my health benefits?
• When will I get charged?
• What is on the insurance receipt? When will I receive it?
• How do I add or edit my credit card on my account?
• See all 11 articles