Note: This article is intended for Dialogue account administrators. If you have any questions please contact your dedicated Customer Success point of contact or clients@dialogue.co.
Invoices are sent at the beginning of each month to the billing email address on file. They are subsequently uploaded to the Administrative Portal where they can easily be downloaded:
- Log in to the Administrative Portal.
- Click on the Billing tab on the left side of the screen.
- Click on the orange download arrow in the “Invoice” column.
Please note: Invoices are sent the following month to account for the previous month. The invoice will reflect prorated charges based on each member’s eligibility during that specific month.