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What can be treated virtually? (Physical Health)

Like any general practitioner, we can help you safely with a wide range of conditions via virtual care. Those conditions include but are not limited to:

    • Minor or known headaches
    • Painless eye issues
    • Infection of the upper respiratory tract
    • Mild or known gastric issues
    • Mild infection of the digestive system
    • Asymptomatic sexual health
    • Genito-urinary infection in women
    • Breastfeeding support and related infections
    • Dermatologic infections and eruptions
    • Minor cuts or bites
    • Travel health
    • Prescription refills for most known and stable conditions
    • Minor or uncomplicated thyroid issues

Please note that we only evaluate and treat conditions that we can safely assess via telemedicine, when a physical examination is not necessary.

Certain conditions may sometimes require an in-person assessment, particularly when the member's situation appears worrying or when unusual symptoms prevent our healthcare professionals from achieving the highest standards of care without a physical examination.

In the event that a physical examination is deemed necessary, our navigation tool can help locate clinics, laboratories, imaging centers, specialists and paramedical practitioners through our extensive and up-to-date database.

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