Like any general practitioner, we can help you safely with a wide range of conditions via virtual care. Those conditions include but are not limited to:
-
- Minor or known headaches
- Painless eye issues
- Infection of the upper respiratory tract
- Mild or known gastric issues
- Mild infection of the digestive system
- Asymptomatic sexual health
- Genito-urinary infection in women
- Breastfeeding support and related infections
- Dermatologic infections and eruptions
- Minor cuts or bites
- Travel health
- Prescription refills for most known and stable conditions
- Minor or uncomplicated thyroid issues
Please note that we only evaluate and treat conditions that we can safely assess via telemedicine, when a physical examination is not necessary.
Certain conditions may sometimes require an in-person assessment, particularly when the member's situation appears worrying or when unusual symptoms prevent our healthcare professionals from achieving the highest standards of care without a physical examination.
In the event that a physical examination is deemed necessary, our navigation tool can help locate clinics, laboratories, imaging centers, specialists and paramedical practitioners through our extensive and up-to-date database.