If you have a medical concern, are experiencing symptoms, or would like to speak with a healthcare professional, you can request a consultation directly through the application.
Our technical support team can help with questions about using the application and adding your coverage, but it cannot provide medical advice, assess symptoms, or request a medical consultation on your behalf.
To request a consultation, see article: How do I start a consultation?
Important: For your privacy and safety, please share your medical information directly through the consultation process rather than through our technical support email or chat. This ensures your confidential medical information stays private and that the care team has everything they need to support you safely.
Need help? If you're having technical difficulties starting a consultation or navigating the application, our technical support team is here to help.
If you're experiencing a medical emergency, call 911 or seek immediate emergency care.