Your appointments and after your consultation

Your appointments

• How do I start a consultation?
• How to cancel or change an appointment?
• What should I do if I can't find my symptom during intake or I'm unsure which one to select?
• What to do if I'm unable to select a time during appointment booking?
• What to do if I can't add or change my pharmacy?
• Do I need proof of my prescription to renew it?
• See all 9 articles

Appointments for your family

• Does my child need to attend appointments?
• What if my child isn't physically present with me to take photos required during the intake?
• Can my family consult together for the same issue?
• What if my child does not have a photo ID or a health card?

After your consultation

• When will I receive my documents post-consultation?
• Can I get a copy of my prescription?
• Can I get a doctor's note or proof of appointment?