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Promoted articles

How do I access the application? (app download and web login instructions)
The Dialogue application is available on mobile (iOS, Android) or on a computer at app.dia...
How do I create my account?
How to register as the main account holderDownload the app on mobile (iOS, Android) or acc...
How do I add new coverage to my account?
You can add new coverage directly through the Dialogue app.Login to your account via the m...
Where can I find my access code?
If you are being asked for an access code, it usually means the system is having difficult...
How do I add family members?
Only main account holders with coverage that includes family access can add family member...
How do I start a consultation?
To discuss your health, you must do so directly via our application by following these ste...

Getting started & setting up your account

Create your account, access the application, and add your coverage.
Managing and configuring your account

Manage your personal information, family members, and app settings.
Your services and coverage

Understand your services, coverage, and how care is delivered.
Your appointments and after your consultation

Book, manage, and follow up on your consultations.
Your privacy & data

Learn how your personal and health information is protected, stored, and accessed.
Getting technical support & troubleshooting help

Troubleshoot the app, check supported devices, and get help with technical issues.

Application status

View Dialogue status and incident history.
Our support hours of service

Our member support team is available daily from 8:00 AM to 10:00 PM ET, including weekends.
Are you the plan administrator for your organization?

Get client support from our Customer Success team here.