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How do I create my account?

How to register as the main account holder:

  • Download the app on mobile (iOS, Android) or access app.dialogue.co on the web.
  • Click on "Create Your Account".
  • Please make sure to choose "Canada" from the bottom of the login page.
  • Enter a personal email address and create a strong password.
  • Fill in your profile. Make sure to enter your name and date of birth as it appears on a piece of government ID as this is the information that we will be using to check whether you are eligible for Dialogue.
  • If the information provided matches the information supplied by your organization, your services will be unlocked and you will see a confirmation screen.

You may be prompted to enter additional information to complete your registration. This could be:

    • An access code, which can be found in your invitation email
    • Your unique ID, such as an employee ID
    • The email address at which you were invited (typically, your work email address but it may also be your personal email address)

Note: If you’ve received an email invitation from Dialogue, you can also simply click the button in the email to create your account.

How to register as a family member:

Follow these steps if you have been invited by your family member to join Dialogue:

  • Download the app on mobile (iOS, Android), or access app.dialogue.co on the web.
  • Click on "Create Your Account".
  • Enter the email address at which you were invited to Dialogue by your family member.
  • Create a strong password.

Note: If you previously created a Dialogue account with that same email address, you will need to contact our support team to have that account migrated to your family member's coverage.

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