How to register as the main account holder
- Download the app on mobile (iOS, Android) or access the app on the web.
- Click on "Create Your Account".
- Enter your email address.
- The system will send a 6-digit code to the chosen email.
- Enter the code in the application and proceed in choosing a strong password.
- Fill in your profile details, ensuring your name and date of birth match your government ID. This information is used to verify your eligibility.
- If your details match your organization's records, your services will be unlocked, and a confirmation screen will appear.
You may be prompted to enter additional information to complete your registration. This could be:
- An access code found in your invitation email
A unique identifier (e.g. employee ID number)
The email address you were invited with (work or personal)
If you encounter any difficulties throughout the process, please contact our support team for further assistance.
Note: If you received an email invitation from Dialogue, you can simply click the button in the email to create your account.
How to register as a family member
Follow these steps if you have been invited by your family member to join Dialogue:
Download the app on mobile (iOS, Android) or access the app on the web.
Click on "Create Your Account".
Enter the email address your family member used to invite you.
- The system will send a 6-digit code to the chosen email.
- Enter the code in the application and proceed in choosing a strong password.
Fill in your profile details, ensuring your name and date of birth match your government ID.
Note: If you already have a Dialogue account with that email, please contact our support team to link your account to your family member's coverage.