Manage your Dialogue account

All you need to set-up and manage your Dialogue account. Contact support@dialogue.co if you need further assistance.

Leila Nabih avatar Adrianna Lemieux avatar Feodora Chouakri avatar
25 articles in this collection
Written by Leila Nabih, Adrianna Lemieux, and Feodora Chouakri

Migrating Your Account

I previously had access to Dialogue, how do I migrate my account to my new coverage?
Feodora Chouakri avatar
Written by Feodora Chouakri
Updated over a week ago

Access Dialogue

Where to access the service for medical questions
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Create your Dialogue account

Get started: create your account.
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Reset your password

Password forgotten
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

How to start a consultation?

starting a consultation
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Add your family members

If you have a family coverage you can add dependents (family members) to give them access to Dialogue.
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

How to change your child's name or date of birth (under 14)

change child's information
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

Edit your Dialogue profile

If you made a mistake while creating your profile
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Change your login email

You can now update your email address used to login to Dialogue
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Why does an account require a phone number?

Why add a phone number to your Dialogue account?
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

Cancelling or changing a medical appointment

Cancelling or changing a medical appointment
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

Mobile devices and browsers supported by Dialogue

Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

Change the language of your Dialogue application

Changing the application language through system language update
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

Upload photo of ID in your profile

How to upload your health card to complete your Dialogue profile
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Enable notifications, locations, microphone and camera

Set-up your Dialogue account
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Edit your dependent's profile

Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Attach a file in the app

Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Medical questions

Medical questions should be asked on the application only
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Information about my Dialogue coverage

To get more information on your Dialogue coverage
Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

How to book an appointment

If you need to book an appointment with a care-team member.
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

How to change your name or date of birth

change personal information
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

Payments

Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

Add your credit card informations

Leila Nabih avatar
Written by Leila Nabih
Updated over a week ago

How to remove credit card information from your account

remove credit card information
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago

How to sign out of the application

How to sign out of the app
Adrianna Lemieux avatar
Written by Adrianna Lemieux
Updated over a week ago