Manage your Dialogue account

Create your Dialogue account

Get started: create your account.

Written by Leila Nabih
Updated over a week ago

How to start a consultation?

starting a consultation

Written by Leila Nabih
Updated over a week ago

Reset your password

Password forgotten

Written by Leila Nabih
Updated over a week ago

Migrating Your Account

I previously had access to Dialogue, how do I migrate my account to my new coverage?

Written by Feodora Chouakri
Updated over a week ago

Trouble signing up as a university student

Coverage through a university or student insurance

Written by Adrianna Lemieux
Updated over a week ago

App not available while located in Canada

The listed country in the App Store / Play Store is not correct

Written by Adrianna Lemieux
Updated over a week ago

I'm not receiving a requested email

Firewall interference

Written by Adrianna Lemieux
Updated over a week ago

Access Dialogue

Where to access the service for medical questions

Written by Leila Nabih
Updated over a week ago

Add your family members

If you have a family coverage you can add dependents (family members) to give them access to Dialogue.

Written by Leila Nabih
Updated this week

How to change your child's name or date of birth (under 14)

change child's information

Written by Adrianna Lemieux
Updated over a week ago

Edit your Dialogue profile

If you made a mistake while creating your profile

Written by Leila Nabih
Updated this week

Change your login email

You can now update your email address used to login to Dialogue

Written by Leila Nabih
Updated over a week ago

Why does an account require a phone number?

Why add a phone number to your Dialogue account?

Written by Adrianna Lemieux
Updated over a week ago

Cancelling or changing an appointment

Written by Adrianna Lemieux
Updated this week

Mobile devices and browsers supported by Dialogue

Written by Adrianna Lemieux
Updated over a week ago

Change the language of your Dialogue application

Changing the application language through system language update

Written by Adrianna Lemieux
Updated over a week ago

Upload photo of ID in your account

How to upload your health card to complete your Dialogue account

Written by Leila Nabih
Updated this week

Enable notifications, locations, microphone and camera

Set-up your Dialogue account

Written by Leila Nabih
Updated over a week ago

Edit your dependent's profile

Written by Leila Nabih
Updated over a week ago

Attach a file in the app

Written by Leila Nabih
Updated over a week ago

Medical questions

Medical questions should be asked on the application only

Written by Leila Nabih
Updated over a week ago

Information about my Dialogue coverage

To get more information on your Dialogue coverage

Written by Leila Nabih
Updated over a week ago

How to book an appointment

If you need to book an appointment with a care-team member.

Written by Adrianna Lemieux
Updated over a week ago

How to change your name or date of birth

change personal information

Written by Adrianna Lemieux
Updated over a week ago

Payments

Written by Leila Nabih
Updated over a week ago

Add your credit card informations

Written by Leila Nabih
Updated over a week ago

How to remove credit card information from your account

remove credit card information

Written by Adrianna Lemieux
Updated over a week ago

How to sign out of the application

How to sign out of the app

Written by Adrianna Lemieux
Updated over a week ago