The link to book your appointment will be sent automatically in your Health Panel chat once your tests have been completed and the results have been received. You can return to your Health Panel chat in your account by clicking on 'Services' then 'Inbox'. You will see a list of the conversations you have started.
As a first step, we recommend waiting up to at least 48 hours after your lab test for the booking link to be sent. Please make sure your notifications are on so you do not miss it!
If you still have not received it after 2 full days of completing your tests, please send a message through the chat within your existing Health Panel conversation. Our Care team will be best equipped to assist further with your request.
Health Panel is an out-of-pocket physical health service available through Dialogue. Access depends on your coverage. If Health Panel is available to you, you will see it as an option under the "Services" tab in the app. You may also have access to other physical health services through your organization- or employer-sponsored coverage, so we recommend reviewing your available options before getting started.