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Dialogue Help Center
Book and manage care
Booking an appointment
Booking an appointment
How do I start a consultation?
How to cancel or change an appointment?
What should I do if I can't find my symptom during intake or I'm unsure which one to select?
What to do if I'm unable to select a time during appointment booking?
Does my child need to attend appointments?
What if my child isn't physically present with me to take photos required during the intake?
How do I edit or choose my pharmacy?
Do I need proof of my prescription to renew it?
How do I update my legal name, home address or date of birth in my account?
Can my family consult together for the same issue?
What to do if I'm having difficulties uploading my photo(s)?
What if my child does not have a photo ID or a health card?
How do I attach a photo or file in the application?
Can I use Dialogue when travelling outside of Canada?
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